Refund & Cancellation Policy

New dairies can try the paid features free for the trial period shown at sign-up. No amount is charged during the trial, and you can cancel before it ends without paying anything.

Paid plans are billed in advance for the chosen period (monthly or yearly) and renew automatically until you cancel. Applicable Indian taxes are added to the plan price.

• You can cancel any time from Settings → Subscription in the app, or by emailing management.dairy91@gmail.com.
• Cancellation stops future renewals. Your plan stays active until the end of the period already paid for.
• Your records remain accessible in read-only form after the plan ends, until you delete your account.

• Within 7 days of your first paid subscription, if you are not satisfied and have not used the plan substantially — full refund.
• Duplicate or accidental double payment — full refund of the extra amount.
• A verified technical fault on our side that prevented you from using the service for more than 72 continuous hours — pro-rata refund or an extension of your plan, your choice.

• Renewals after the first 7 days of a new subscription period, where the service was available and used.
• Accounts suspended for breach of our Terms of Service.
• Requests based on incorrect data entered by the dairy or the seller, since the calculation follows the entries and rate chart provided.

Email management.dairy91@gmail.com or call +91 9165043258 with your registered mobile number, plan name, payment date and the reason. We reply within 3 working days, and approved refunds are returned to the original payment method within 7–10 working days.